Troubleshooting Acorn Stairlifts

Acorn Stair Lifts assist people who are unable to climb stairs. Acorn Stair Lifts are known for their ease-of-use, safety features and clear control panels. Acorn Stair Lifts can be used even when power is lost in homes. The stairlift will still function as normal.


Troubleshooting Acorn Stair Lifts

You should ensure that your chair is facing forward, and the safety arm is in a neutral position. This error will be indicated by the four-digit number on your control panel. For the Acorn Stair Lift Unit to work, it must be flipped forward.

  • You should ensure that your chair faces forward, and the safety arm does not face up.
  • To operate an Acorn Stairlift unit, the seat must be reclined and the safety arm should be at the bottom.

When the unit is not working, make sure to check the remote stop. Stair units can sometimes be affected by radio signals from outside. To protect the operator, the stairlift will stop when this occurs. The toggle switch can be flipped and the unit will continue to operate.

Or the unit won’t work if the seat is returned from the 90- or 45-degree angle position to its travel position. An error 4 will be displayed on the control panel.

You can recharge the stairlift battery by parking your chair at the appropriate upper or lower point. The unit won’t function if the chair doesn’t connect to the charger.

Additional error code information can be found in the product manual. You can find this manual in the Reference section.

Regularly clean the track to keep dirt and grime out of your unit’s performance.

Turn off the power for approximately thirty seconds to reset the fault codes.

Acorn Stair Lifts have their own battery, meaning there’s no danger of getting electric shock. To ensure safety, it is important that no one else can use the stairs.

Only one person can use the lift at a given time. When the lift is being used, pets and children must be kept away. To avoid injuries, loose clothing and jewellery must be worn when the stairlift is in use. The stairlift mechanism can be damaged if small items fall in.