Laptop Keyboard Is Not Working

Laptop Keyboard is Not Working

Have you ever encountered a situation where your laptop keyboard is not working? It can be frustrating when you are in the middle of an important task and your keyboard suddenly stops responding. There can be several reasons why this happens. In this article, we will discuss the possible causes of laptop keyboard malfunction and how to troubleshoot them.

Hardware Issues

One of the main reasons for laptop keyboard malfunction is hardware issues. The keyboard may have been damaged due to a fall, liquid spill, or other physical damage. In this case, you may need to replace the keyboard. You can take your laptop to a computer repair shop or contact the manufacturer for assistance.

Outdated Drivers

Another possible cause of laptop keyboard malfunction is outdated drivers. Drivers are software programs that allow the operating system to communicate with hardware devices such as the keyboard. If the drivers are outdated or corrupted, the keyboard may stop working. To fix this issue, you can update the drivers through the device manager or download the latest drivers from the manufacturer’s website.

Malware or Virus

Malware or virus can also cause laptop keyboard malfunction. If your laptop is infected with malware or virus, it can damage the system files including the keyboard drivers. You can run a malware or virus scan using your antivirus software to detect and remove any threats. You can also use a malware removal tool to clean up your system.

Disabled Keyboard

It is possible that the keyboard may have been accidentally disabled. To check if this is the case, you can go to the device manager and look for the keyboard driver. If it is disabled, you can enable it by right-clicking on the driver and selecting “enable”.

Loose Connection

Another possible cause of laptop keyboard malfunction is a loose connection. The keyboard may have become disconnected from the motherboard due to physical damage or wear and tear. You can check the connection by opening the laptop and inspecting the keyboard connection. If it is loose, you can reconnect it or replace the keyboard.

Dust and Debris

Dust and debris can also cause laptop keyboard malfunction. If the keyboard is dirty, it can affect the key’s ability to register. You can clean the keyboard by using a can of compressed air or a soft brush. Make sure to turn off the laptop before cleaning the keyboard.

Sticky Keys

Sticky keys can also cause laptop keyboard malfunction. If a key is stuck or does not register, it can affect the entire keyboard. You can try cleaning the key or replacing it if it is damaged. You can also disable the sticky keys feature in the accessibility settings.


Q: How do I troubleshoot my laptop keyboard?

A: You can troubleshoot your laptop keyboard by checking for hardware issues, updating drivers, running a malware or virus scan, enabling the keyboard driver, checking for loose connections, cleaning the keyboard, and disabling sticky keys.

Q: How do I know if my laptop keyboard needs to be replaced?

A: You may need to replace your laptop keyboard if it is physically damaged, keys are missing or damaged, or if troubleshoot steps do not fix the issue.

Q: Can I use an external keyboard if my laptop keyboard is not working?

A: Yes, you can use an external keyboard if your laptop keyboard is not working. You can connect a USB or wireless keyboard to your laptop.


Laptop keyboard malfunction can be frustrating, but it can be fixed by troubleshooting the issue. You can check for hardware issues, update drivers, run a malware or virus scan, enable keyboard driver, check for loose connections, clean the keyboard, and disable sticky keys. If all else fails, you may need to replace the keyboard.